The Fridge

My husband had another exasperating day dealing with Sears. We finally got delivery of our new fridge. The delivery was supposed to be between 11:20 and 1:20. Now given all the headaches we've received from Sears so far, we certainly weren't expecting them to be able to keep that time frame. So my hubby took the day off from work. By 2pm, he saw a delivery truck go by our home slowly but did not stop. By 2:30, he called Sears delivery information to find out where the fridge was, and was once again jockeyed around between several customer service reps. They either didn't know, told him the same delivery time (and then when corrected realized that yes, that time had passed -- oh!), or curtly said they couldn't help him (and that was their corporate customer service).

So my husband called the store manager where we'd bought the fridge around 2:45, only to discover that he was still out on a late lunch. Coincidentally enough, by 3 the fridge arrived. But by this time, my husband was just at his wits end and fed up with dealing with such an incompetent bunch of Sears employees. We have the fridge but now are dealing with a leakage on the water line hook-up. It's always something.